gr

Supply Chain Management & Logistics


Teaching Staff: Artikis Konstantinos
Course Code: MNG180
Course Category: General Background
Course Type: Elective
Course Level: Undergraduate
Course Language: Greek
Delivery method: Lectures
Semester: 5th΄
ECTS: 5
Total Hours: 4
E Class Page: https://opencourses.ionio.gr/courses/DTO163/

Teaching Structure:
ActivitySemester Workload
Lectures26
Tutoring Lectures26
Literature Study and Analysis73
Course Total (ECTS: 5)125

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Short Description:

The aim of the course is to introduce the basic concepts of Supply Chain Management - Logistics, in matters relating to the design, planning and operation of supply networks and the presentation of appropriate distribution systems to satisfy consumers of tourism products and services. In addition, it highlights the strategic role of supply chain management and current trends in supply chain management. The course is the main introductory course in the concepts of tourism supply chain management. 

Objectives - Learning Outcomes:

Upon successful completion of the course the student will be able to:

  • identify the key concepts of supply chain analysis in tourism and supply chain management support processes for products and services
  • understands the differentiation of logistics and supply chain management.
  • understand the strategic role of supply chains in tourism, the need for a business to operate in a unified EA and the impact of information and communication technologies (ICT) on supply chain management.
  • evaluate the efficiency of supply chain processes in tourism and how the maximization of the efficiency and effectiveness of the supply chain management processes is achieved.
  • analyze and evaluate the requirements for the design and operation of supply chains in tourism.
  • compare supply chains in terms of various parameters that determine their operation
Syllabus:

Week 1

Introduction to Service Supply Chains, Construction and Tourism

Week 2

Logistics for the Service sector

Week 3

Introduction to Tourism Supply Chain Management

Week 4

Logistics and value for the customer

Week 5

Tourism Distribution Channels

Week 6

Capacity issues in TSCM

Week 7

Matching supply and demand

Week 8

Cost Measurement and Logistics Performance

Week 9

Complexity and supply chain

Week 10

Tourism Supply Chain Competition

Week 11

Customer Relationship Management in TSCs

Week 12

ICT and TSCM

Week 13

Transport and Storage

Suggested Bibliography:
  • Supply Chain, Logistics and Customer Service, (2016), GEORGE MALINDRETOS, Greek Academic Electronic Books and Aids - "Kallipos" Repository
  • Logistics Management and Strategy (2013), Alan Harrison, Remko van Hoek Rosili Publications
  • Logistics (LOGISTICS) A quantitative approach, (2017), MICHALIS VIDALIS, KLIDARITHMOS PUBLICATIONS LTD
  • Introduction to Supply Chain Management-Logistics, (2003), Binioris Spyridon, PASCHALIDIS PUBLICATIONS
Teaching Methods:

in-class lecturing

New Technologies:

Use of ICT in teaching

Learning support through the electronic platform e-class

Use of ICT to communicate with students

Evaluation Methods:

Written examination

  • Problem solving
  • Short answer questions
  • Multiple choice questions

The evaluation criteria are made known to the students at the beginning of the course.


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