The specific course examines the basic principles of employment relations. These issues include employee relations in general; employment contract; payments; unions; collective bargaining; and strikes. In addition, the specific course discusses employees’ obligations towards their employers as well as their rights. Last but not least, additional issues are raised that include organizational restructuring; employees’ participation in decision making; employees’ mobility and European employment policy.

• 1^st Week: Introduction. Basic management principles. The complexities of the tourism and hospitality industry. Brief introduction to Human Resource Management and Organizational Behavior. Examples – case studies.
• 2^nd Week: Introduction to “Employment relations and employment contract”. Basic principles and definition, the psychological contract.
• 3^rd Week: The nature of employment. Employees’ specialization in a flexible organization. Strategies for a sustainable competitive advantage. Job re-design and focus on commitment, flexibility and quality.
• 4^th Week: Modern developments in employment relations. Case studies based on the tourism and hospitality sector.
• 5^th Week: Multinational enterprises and employment relations. Benefits and disadvantages.
• 6^th Week: The crucial role of government in employment relations and in resolving (and / or creating) differences.
• 7^th Week: Unions and employees’ participation. Resolving conflicts without unions.
• 8^th Week: Managing employment relations with or without unions.
• 9^th Week: Employee “voice” and participation in (tourism) organizations. Collective bargaining and negotiating power.
• 10^th Week: Negotiations. Resolving conflicts. The role of “Organizational Culture”.
• 11^th Week: Employment relations processes; Grievance handling.
• 12^th Week: Students’ presentations.
• 13^η Εβδομάδα: Sum up.

• Σύγχρονες Εργασιακές Σχέσεις, Θεόδωρος Κουτρούκης (κωδικός: 102071651)
• Εργασιακές Σχέσεις. Μία επιστημονική προσέγγιση, Mike Leat, Γιάννης Κουζής, Θεόδωρος Κουτρούκης (κωδικός: 11540)

In person

• Slideshow (powerpoint) during courses
• Use of e-class (opencourses)
• All Lectures are uploaded at the end of each session
• Homeworks and case studies are uploaded in pdf format.
• Use of supportive material (e.g., case studies) in order to comprehend in depth the relevant knowledge

The course is evaluated through

• 3-4 homeworks throughout the semester (40%)
• 2-3 presentations (10%)
• Final homework (50%)

Student’s participation during courses that include

• case studies