gr

Organizational Behavior and Leadership


Teaching Staff: Kloutsiniotis Panagiotis
Course Code: MNG170
Course Category: General Background
Course Type: Elective
Course Level: Undergraduate
Course Language: Greek
Delivery method: Lectures
Semester: 5th΄
ECTS: 5
Total Hours: 4

Teaching Structure:
ActivitySemester Workload
Lectures52
Literature Study and Analysis73
Course Total (ECTS: 5)125

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Short Description:

The specific course aims to provide to students the theoretical foundation and the interpersonal skills that are required so as to become leaders and motivate others in all spectrums of organizational levels. Focusing specifically on the hospitality sector, students will be able to acknowledge and comprehend the complexities of guiding and managing people, teams and organisations and to acquire the necessary background for meeting their personal leadership goals

Syllabus:
  • 1st week: Introduction. Basic management principles. The complexities of the tourism and hospitality industry. Introduction to Organisational Behavior. Linking Organisaitonal Behavior and Human Resource Management. Case studies.
  • 2nd Week: The developments of Organisational Behavior (classical approach; Human behavior approach; Quantitative approach; systemic approach; contingency approach; newer developments).
  • 3rd Week: Introduction to the theories of Organisational Behavior. Basic elements of psychology and organizational psychology. Alternative approaches.
  • 4th Week: Methodology behind Organisational behavior (conceptual model development; variables; research design). Examples and case studies. “Personal characteristics and productivity”.
  • 5th Week: The concept of “learning”. “Attitudes and Behaviors”. Case studies and group learning.
  • 6th Week: Motivational theories.
  • 7th Week: “Groups and teams”. Groups dynamics; decision making.
  • 8th Week: “Conflicts” and “Negotiations”.
  • Homework in groups: How to negotiate in a potential conflict
  • 9th Week: “Communication” and the 7 Cs. Case Studies
  • 10th Week: “Leadership”. The role of leadership in employee productivity and organizational performance. Case studies.
  • 11th Week: The psychological contract. Psychological contract violation / breach and their effects on organizational performance.
  • 12th Week: “Organisational culture” and “organizational change”.
  • 13th Week: Student’s presentations.
Suggested Bibliography:

Οργανωσιακή Συμπεριφορά, Αναστασία Α. Κάτου (Α’/2017, κωδικός: 68381021)

Teaching Methods:

In person

New Technologies:
  • Slideshow (powerpoint) during courses
  • Use of e-class (opencourses)
  • All Lectures are uploaded at the end of each session
  • Homeworks and case studies are uploaded in pdf format.
  • Use of supportive material (e.g., case studies) in order to comprehend in depth the relevant knowledge
Evaluation Methods:

Final exams that include

  • Multiple choice questions / true or false
  • Open questions

Student’s participation during courses that include

  • case studies
  • homeworks

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